Device Information
System Model or SKU
Please select one of the following
BIOS VERSION
Tool Version: 0.6.5
OS Version: Linux 7.1.4-1-cachyos #1 SMP PREEMPT_DYNAMIC Sat, 18 Jul 2026 22:23:17 +0000 x86_64
Mainboard Hardware
Type: Laptop 16 (AMD Ryzen AI 300 Series)
Revision: MassProduction
UEFI BIOS
Version: 04.01
Release Date: 06/12/2026
EC Firmware
Build version: tulip-4.0.1-9b2a0b1 2026-06-11 02:50:58 lotus@ip-172-26-3-226
Current image: RO
PD Controllers
Right (01): 0.0.22 (MainFw)
Left (23): 0.0.22 (MainFw)
Intel Retimers (Potential)
Parade Retimers
Unknown
Laptop Webcam Module (2nd Gen)
Firmware Version: 1.1.1
USB Hub RTL5432
Firmware Version: 0.0.7
Laptop 16 Keyboard Module - ANSI
Firmware Version: 0.3.1
Location: [ ] [X] [ ] [ ] [ ]
Touchpad
Firmware Version: v0905
NVMe Device: /dev/nvme0
Model Number: WD_BLACK SN7100 2TB
Windows:
Open a command terminal as administrator:
wmic bios get SMBIOSBIOSVERSION
Linux:
Open a terminal and run the following command
sudo dmidecode --string bios-version
4.01
DIY Edition information
If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using.
Memory: Manufacture and SKU
Storage: Manufacture and SKU
Port/Peripheral information
If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information:
- Plugable TBT-UDT3
- Port 1
- Device or expansion card attached to the Adjacent port to the port that is having the issue.
- USBC
- USBC
- USBA
- USBC
The following are for Laptop 16 only.
5. USBC
6. USBA
For Desktop only
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
Standalone Operation (Laptop Only)
Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?
Describe the bug
If the Framework is charging from the TBT-UDT3. When waking up from a deeper sleep state, a short time after waking. DisplayPort and power will drop. USB and network remain connected. Disconnect will sometimes occurs without sleep.
Steps To Reproduce
Steps to reproduce the behavior:
- Plug FW16 into TBT-UDT3
- Put laptop to sleep
- wait long enough for the laptop to hit deep sleep
- Wake laptop.
- Within generally 1-2 minutes. Displayport will drop and the laptop will stop charging
Expected behavior
Laptop should wake and charge with all devices connected
Screenshots
If applicable, add screenshots to help explain your problem.
Operating System (please complete the following information):
- OS/Distribution: CachyOS
- Version: [Version]
- Linux Kernel Version: 7.1.4-1-cachyos
Additional context
- If a power adapter is connected to another port. System appears stable
- Dock seems stable when connected to a macbook pro
- An older TS3+ did not exhibit issues with Charging/DisplayPort.
Device Information
System Model or SKU
Please select one of the following
BIOS VERSION
Tool Version: 0.6.5
OS Version: Linux 7.1.4-1-cachyos #1 SMP PREEMPT_DYNAMIC Sat, 18 Jul 2026 22:23:17 +0000 x86_64
Mainboard Hardware
Type: Laptop 16 (AMD Ryzen AI 300 Series)
Revision: MassProduction
UEFI BIOS
Version: 04.01
Release Date: 06/12/2026
EC Firmware
Build version: tulip-4.0.1-9b2a0b1 2026-06-11 02:50:58 lotus@ip-172-26-3-226
Current image: RO
PD Controllers
Right (01): 0.0.22 (MainFw)
Left (23): 0.0.22 (MainFw)
Intel Retimers (Potential)
Parade Retimers
Unknown
Laptop Webcam Module (2nd Gen)
Firmware Version: 1.1.1
USB Hub RTL5432
Firmware Version: 0.0.7
Laptop 16 Keyboard Module - ANSI
Firmware Version: 0.3.1
Location: [ ] [X] [ ] [ ] [ ]
Touchpad
Firmware Version: v0905
NVMe Device: /dev/nvme0
Model Number: WD_BLACK SN7100 2TB
Windows:
Open a command terminal as administrator:
wmic bios get SMBIOSBIOSVERSIONLinux:
Open a terminal and run the following command
sudo dmidecode --string bios-version4.01
DIY Edition information
If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using.
Memory: Manufacture and SKU
Storage: Manufacture and SKU
Port/Peripheral information
If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information:
The following are for Laptop 16 only.
5. USBC
6. USBA
For Desktop only
Standalone Operation (Laptop Only)
Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?
Describe the bug
If the Framework is charging from the TBT-UDT3. When waking up from a deeper sleep state, a short time after waking. DisplayPort and power will drop. USB and network remain connected. Disconnect will sometimes occurs without sleep.
Steps To Reproduce
Steps to reproduce the behavior:
Expected behavior
Laptop should wake and charge with all devices connected
Screenshots
If applicable, add screenshots to help explain your problem.
Operating System (please complete the following information):
Additional context