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Platform API version: 10596

Major Changes (6 changes)

/api/v2/integrations/clientapps/unifiedcommunications (1 change)

  • Path /api/v2/integrations/clientapps/unifiedcommunications was removed

POST /api/v2/businessrules/decisiontables/{tableId}/versions (1 change)

  • Parameter body was added

UCIntegration (1 change)

  • Model UCIntegration was removed

UCIntegrationListing (1 change)

  • Model UCIntegrationListing was removed

Case (2 changes)

  • Property owner was changed from UserReference to CaseUserReference
  • Property modifiedBy was changed from UserReference to CaseUserReference

Minor Changes (146 changes)

/api/v2/externalcontacts/notes/exports/{exportId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/externalcontacts/notes/exports (3 changes)

  • Path was added
  • Operation GET was added
  • Operation POST was added

/api/v2/externalcontacts/organizations/exports/{exportId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/externalcontacts/organizations/exports (3 changes)

  • Path was added
  • Operation GET was added
  • Operation POST was added

/api/v2/externalcontacts/relationships/exports/{exportId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/externalcontacts/relationships/exports (3 changes)

  • Path was added
  • Operation GET was added
  • Operation POST was added

/api/v2/conversations/emails/{conversationId}/messages/draft/attachments/uploads (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/knowledge/sources/{sourceId}/synchronizations/{synchronizationId}/deletions/{fileId} (3 changes)

  • Path was added
  • Operation GET was added
  • Operation DELETE was added

/api/v2/knowledge/sources/{sourceId}/synchronizations/{synchronizationId}/deletions (3 changes)

  • Path was added
  • Operation GET was added
  • Operation POST was added

/api/v2/knowledge/sources/{sourceId}/synchronizations/{synchronizationId}/uploads/{fileId} (3 changes)

  • Path was added
  • Operation GET was added
  • Operation DELETE was added

/api/v2/knowledge/sources/{sourceId}/synchronizations/{synchronizationId}/uploads (1 change)

  • Operation get was added. Summary: Get file upload entries associated with the synchronization

/api/v2/conversations/{conversationId}/accessattributes (3 changes)

  • Path was added
  • Operation GET was added
  • Operation PUT was added

Limit (2 changes)

  • Enum value mcp.analytics.aggregates was added to property namespace
  • Enum value workforce.management.adherence was added to property namespace

AgentCopilotAggregationSort (1 change)

  • Enum value nDistinctConversations was added to property name

ConversationAggregationQuery (1 change)

  • Enum value tCallbackVirtualWait was added to property metrics

ConversationAggregationSort (1 change)

  • Enum value tCallbackVirtualWait was added to property name

ConversationAggregationView (1 change)

  • Enum value tCallbackVirtualWait was added to property target

ConversationAsyncAggregationQuery (1 change)

  • Enum value tCallbackVirtualWait was added to property metrics

ConversationDetailQueryPredicate (4 changes)

  • Enum value tCallbackAbandon was added to property metric
  • Enum value tCallbackConnect was added to property metric
  • Enum value tCallbackNotReached was added to property metric
  • Enum value tCallbackVirtualWait was added to property metric

ReportingTurnAction (1 change)

  • Enum value AgenticAskForIntentAction was added to property actionType

ViewFilter (1 change)

  • Optional property socialPostTypes was added

DecisionTableSnapshot (1 change)

  • Model was added

CreateDecisionTableVersionRequest (1 change)

  • Model was added

CustomerIntentReference (1 change)

  • Optional property name was added

CaseplanFilter (1 change)

  • Model was added

CaseplanQueryRequest (2 changes)

  • Optional property filters was added
  • Optional property attributes was added

CaseExternalContactReference (2 changes)

  • Optional property firstName was added
  • Optional property lastName was added

CaseUserReference (1 change)

  • Model was added

Step (1 change)

  • Optional property workitemActivity was added

WorkitemActivityReference (1 change)

  • Model was added

ContactsExportFieldFilter (3 changes)

  • Enum value ExternalSourceId was added to property field
  • Enum value SchemaId was added to property field
  • Enum value SchemaVersion was added to property field

ContactsExportFieldListFilter (3 changes)

  • Enum value ExternalSourceId was added to property field
  • Enum value SchemaId was added to property field
  • Enum value SchemaVersion was added to property field

NotesExport (1 change)

  • Model was added

NotesExportComparisonFieldFilter (1 change)

  • Model was added

NotesExportFieldFilter (1 change)

  • Model was added

NotesExportFieldListFilter (1 change)

  • Model was added

NotesExportFilter (1 change)

  • Model was added

NotesExportQueryConditions (1 change)

  • Model was added

NotesExportListing (1 change)

  • Model was added

OrganizationsExport (1 change)

  • Model was added

OrganizationsExportComparisonFieldFilter (1 change)

  • Model was added

OrganizationsExportFieldFilter (1 change)

  • Model was added

OrganizationsExportFieldListFilter (1 change)

  • Model was added

OrganizationsExportFilter (1 change)

  • Model was added

OrganizationsExportQueryConditions (1 change)

  • Model was added

OrganizationsExportListing (1 change)

  • Model was added

RelationshipsExport (1 change)

  • Model was added

RelationshipsExportComparisonFieldFilter (1 change)

  • Model was added

RelationshipsExportFieldFilter (1 change)

  • Model was added

RelationshipsExportFieldListFilter (1 change)

  • Model was added

RelationshipsExportFilter (1 change)

  • Model was added

RelationshipsExportQueryConditions (1 change)

  • Model was added

RelationshipsExportListing (1 change)

  • Model was added

Evaluation (6 changes)

  • Optional property disputeCount was added
  • Optional property version was added
  • Optional property versionHistory was added
  • Optional property declinedReview was added
  • Optional property evaluationContextId was added
  • Optional property retractedEvaluation was added

UploadAttachmentResponse (1 change)

  • Model was added

UploadAttachmentRequest (1 change)

  • Model was added

EventLog (1 change)

  • Enum value RETENTION_POLICY was added to property category

EventMessage (16 changes)

  • Enum value IMPORT_INVALID_RETENTION_TYPE was added to property code
  • Enum value IMPORT_INVALID_RETENTION_DAYS_MUST_BE_SET was added to property code
  • Enum value IMPORT_INVALID_RETENTION_DAYS_MUST_NOT_BE_SET was added to property code
  • Enum value IMPORT_INVALID_RETENTION_DAYS_MUST_BE_POSITIVE was added to property code
  • Enum value IMPORT_INVALID_RETENTION_DAYS_EXCEEDS_LIMIT was added to property code
  • Enum value IMPORT_INVALID_RETENTION_EXPIRATION_DATE_MUST_BE_SET was added to property code
  • Enum value IMPORT_INVALID_RETENTION_EXPIRATION_DATE_MUST_NOT_BE_SET was added to property code
  • Enum value IMPORT_INVALID_RETENTION_EXPIRATION_DATE_INVALID_FORMAT was added to property code
  • Enum value IMPORT_INVALID_RETENTION_EXPIRATION_DATE_NO_SECONDS was added to property code
  • Enum value IMPORT_INVALID_RETENTION_EXPIRATION_DATE_EXCEEDS_LIMIT was added to property code
  • Enum value IMPORT_INVALID_RETENTION_MISSING_TYPE was added to property code
  • Enum value IMPORT_INVALID_RETENTION_MISSING_PREFERRED_TIMEZONE was added to property code
  • Enum value IMPORT_INVALID_RETENTION_EXPIRATION_IN_PAST was added to property code
  • Enum value FAILED_TO_DELETE_CONTACT_LIST was added to property code
  • Enum value RESOURCE_NOT_FOUND was added to property code
  • Enum value INVALID_CONTACT_UPDATE was added to property code

JourneyViewChart (1 change)

  • Optional property rank was added

V3SynchronizationDeletion (1 change)

  • Model was added

V3SynchronizationFileDeletionRequest (1 change)

  • Model was added

V3SynchronizationDeletionListing (1 change)

  • Model was added

V3SynchronizationUpload (1 change)

  • Model was added

V3SynchronizationUploadListing (1 change)

  • Model was added

ApprovalNamespace (2 changes)

  • Enum value mcp.analytics.aggregates was added to property namespace
  • Enum value workforce.management.adherence was added to property namespace

LimitChangeRequestDetails (2 changes)

  • Enum value mcp.analytics.aggregates was added to property namespace
  • Enum value workforce.management.adherence was added to property namespace

StatusChange (2 changes)

  • Enum value mcp.analytics.aggregates was added to property namespace
  • Enum value workforce.management.adherence was added to property namespace

EvaluationResponse (6 changes)

  • Optional property disputeCount was added
  • Optional property version was added
  • Optional property versionHistory was added
  • Optional property declinedReview was added
  • Optional property evaluationContextId was added
  • Optional property retractedEvaluation was added

EvaluationSearchItemResponse (6 changes)

  • Optional property disputeCount was added
  • Optional property version was added
  • Optional property versionHistory was added
  • Optional property declinedReview was added
  • Optional property evaluationContextId was added
  • Optional property retractedEvaluation was added

RecordingSettings (1 change)

  • Optional property stopRecordingWhenOnlyExternalParticipants was added

TranscriptSearchCriteria (1 change)

  • Enum value REQUIRED_FIELDS was added to property type

AudioFormat (1 change)

  • Model was added

PromptAsset (1 change)

  • Optional property audioFormat was added

PromptAssetCreate (1 change)

  • Optional property audioFormat was added

SystemPromptAsset (1 change)

  • Optional property audioFormat was added

ActivityPlanListItem (1 change)

  • Optional property initialSchedulePeriod was added

ActivityPlanResponse (1 change)

  • Optional property startTimeIncrementMinutes was added

CreateActivityPlanRequest (1 change)

  • Optional property startTimeIncrementMinutes was added

UpdateActivityPlanRequest (5 changes)

  • Optional property activityCodeId was added
  • Optional property type was added
  • Optional property lengthMinutes was added
  • Optional property countsAsPaidTime was added
  • Optional property recurrenceSettings was added

ConversationAccessAttributesUpdate (1 change)

  • Model was added

ConversationAccessAttributesResponse (1 change)

  • Model was added

Point Changes (2 changes)

POST /api/v2/businessrules/decisiontables/{tableId}/versions (1 change)

  • Summary was changed

POST /api/v2/casemanagement/caseplans/query (1 change)

  • Description was changed