Skip to content

403 Forbidden error when saving — "Something went wrong while loading this page" #640

Description

@bhuveshrohankar28-cmd

Extension name: AlgoRhythm
Product ID: 1aa0fde7-c29a-4950-aaa8-219ec6672dc6
CRX ID (Extension ID): chggifmaplgmobchnnpcfmcifpehdcfn
Store ID: 0RDCK9LD95N3

Issue description:
When attempting to save the Privacy tab for my extension submission, the page displays a generic error banner: "Something went wrong while loading this page. Please refresh to try again." This occurs consistently, even after refreshing, logging out/in, and trying an incognito window.

Technical details (from browser console):
The page makes a PUT request that returns 403 Forbidden:

PUT https://partner.microsoft.com/dashboard/microsoftedge/api/1aa0fde7-c29a-4950-aaa8-219ec6672dc6
Status: 403 (Forbidden)

This occurs twice in the console log, suggesting a retry attempt that also fails. All other fields on the page (Single purpose description, permission justification, etc.) appear filled in correctly, so this does not seem to be a validation issue but rather a backend permissions/authorization problem.

Steps to reproduce:

  1. Navigate to Extension overview → Privacy tab for AlgoRhythm
  2. Fill in required fields (or even without changes)
  3. Click "Save & Continue"
  4. Red error banner appears; PUT request to the dashboard API returns 403

Steps already tried:

  • Hard refresh (Ctrl+Shift+R)
  • Logging out and back in
  • Testing in an incognito window
  • Clearing cookies for partner.microsoft.com

Timestamp of issue: 04/07/2026 17:30

Request: Could you please check server-side logs for this Product ID around the timestamp above to identify why the PUT request is being rejected with 403? This is blocking me from completing and publishing my submission.

Image

--

Metadata

Metadata

Assignees

Labels

Bugthe issue is a code defect that should be fixedEdge AddonsLabel to filter all items related to Edge AddonsTrackedthe issue is valid and tracked on our backlog.

Type

Fields

No fields configured for Bug.

Projects

No projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions