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Individual enrollment blocked by "Runs on trust" automated check (ref 715-123225) #648

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@levonmusoyan-cell

Hi Edge Extensions team,

I'm trying to enroll a Partner Center Individual developer account to publish a
free Microsoft Edge extension, signing in with a personal Microsoft account.
Every attempt is blocked by the automated "runs on trust" check:

"Microsoft runs on trust. We engage in a rigorous set of evaluation and
certification processes; as a result your request was blocked."

The block is tied to the account, not the form data — I get the same reference
number on every attempt across several days with a fully completed profile, and
I can't open a support request in Partner Center because enrollment never
completes. The same reference number (715-123225) is showing up for other
developers on Microsoft Q&A, so this looks like a systemic automated block.

Details:

  • Reference number: 715-123225
  • Latest Transaction ID: 7758852f-1079-4f21-ba23-b0520bf8cd39
  • Latest Correlation ID: 54f86942-87a9-4503-a009-922d1c76bd2e
  • Publisher display name: Corpvellum
  • Country: Spain
  • Account type: Individual

Could someone please manually review and lift this block, or tell me what
identity verification you need? I'm happy to provide documents. Thank you.

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Bugthe issue is a code defect that should be fixedPartner CenterLabel to filter all items related to Partner CenterTrackedthe issue is valid and tracked on our backlog.

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