The Captains Cloud team takes the security of our platform and our partners' data seriously.
Do not open a public GitHub issue for security vulnerabilities.
Instead, report it privately through either channel:
- Email — support@captains.cloud with the subject
line
SECURITY: <short summary>. - GitHub Private Vulnerability Reporting — use the "Report a vulnerability" button under the Security tab of the affected repository (where enabled).
Please include, where possible:
- The affected repository, service, or endpoint.
- A description of the vulnerability and its potential impact.
- Steps to reproduce (proof of concept).
- Any suggested remediation.
- We will acknowledge your report within 3 business days.
- We will provide an assessment and expected remediation timeline within 10 business days.
- We will keep you informed of progress and credit you (if you wish) once resolved.
Security-sensitive areas include, but are not limited to: authentication & authorization, tenant isolation, the partner API, the wallet/billing ledger, proof of delivery, webhook signing, and any handling of personal or financial data.
We will not pursue or support legal action against researchers who:
- Make a good-faith effort to avoid privacy violations, data destruction, and service disruption.
- Only interact with accounts they own or have explicit permission to access.
- Report promptly and give us a reasonable time to remediate before public disclosure.
Thank you for helping keep Captains Cloud and our partners safe.